An Annual Maintenance Contract, commonly known as an AMC, is a service agreement between a service provider and a customer for the maintenance and support of equipment, systems, or facilities. It ensures the smooth functioning, longevity, and optimal performance of the covered assets. Here’s an overview of what an AMC entails and its benefits.
Scope of Services: The AMC outlines the specific services to be provided, such as preventive maintenance, repairs, replacements, software updates, and technical support. The scope may vary depending on the nature of the equipment or systems covered.
Duration: The contract specifies the duration of the AMC, typically covering a period of one year. It may include provisions for renewal and termination.